Philips has identified a software issue affecting its Magnetic Resonance (MR) imaging systems that operate with software versions R5 and R11. The problem can cause an examination to terminate during the image reconstruction phase. If scan parameters are manually adjusted so that the reconstruction demands exceed the system’s available memory, the system may freeze, preventing image generation and requiring a full system restart.
The issue is limited to the software versions specified and occurs only when memory requirements surpass what the system can handle during reconstruction. No additional details on corrective actions or mitigations were provided in the alert.
Regulatory UpdatesSep 9, 2026•1 min read
Philips Issues Software Alert for MR Imaging Systems (R5 & R11)
Health Canada reports that Philips MR imaging systems running software versions R5 or R11 may freeze during image reconstruction if memory limits are exceeded, halting the exam.
Compiled by the PharmaCountry team · Source: Health Canada
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