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Basic Information

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Trade Type

Sell

Service Name

NMVS Alerts

Service Provider(s)

Specifications

  • Application: Central collaboration and alert-management platform used to investigate, manage and resolve EMVS/FMD medicine-verification alerts across OBPs/MAHs, NMVOs and NCAs.
  • Certification Standard: Structured investigation and resolution workflows aligned with EMVO (European Medicines Verification Organisation) Alert Handling Guidance.
  • Capacity / Throughput: Automation-rule-driven workflows support batch-level alert handling for high-volume alert processing and investigation.

Other Information

Additional Description:

NMVS Alerts is Europe's most widely used alert management system, giving pharmaceutical stakeholders a central platform to collaboratively investigate, manage and resolve EMVS/FMD alerts. Built for OBPs/MAHs alongside end users, NMVOs and NCAs, it supports structured investigations and information exchange in line with EMVO Alert Handling Guidance. OBPs/MAHs can manage alert workflows at the batch level, launch investigations, request pack photos or returns, and record conclusions directly in the system, while all stakeholders get an up-to-date view of alert status, enabling transparent collaboration to resolve alerts efficiently and meet regulatory obligations.
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